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FAQs

Q. How often do I need to have my tank emptied?

A. This depends on the tank’s capacity and how much you use it. Call us for advice on your tank and how often it needs emptying on 0113 263 9081.

Q. What can I do if my tank is refilling immediately after emptying?

A. Your tank may be ruptured, allowing ground water to enter. Clear and clean the tank, then inspect it and repair or replace. For more details of how we can help call 0113 263 9081.

Q. Why is an unpleasant smell coming from my tank?

A. Sludge may have blocked the exit. Sludge causing an obstruction should be professionally removed.
Or, the tank may be overflowing – your tank will need to be emptied.
Call for more details on 0113 263 9081.

Q. Can I dispose of household and gardening chemicals in my tank?

A. Using your tank to dispose of any of the following chemicals is not recommended: Medicines
Paint brush cleaners
White spirit
Turpentine
Creosote
Paint products
Motor oil
Anti-freeze
Brake fluid
Weed killers
Insecticides

Learn more about what you can and can’t dispose of by calling 0113 263 9081.

Q. Is it safe or acceptable to employ an unlicensed waste removal company?

A. We are a Licensed Environment Agency Waste Carrier. Unlicensed companies do not have a duty of care to dispose of waste in a responsible manner. We do. Nor will they leave a full audit trail. We will, because we work within the law and uphold public health regulations at all times.

Call 0113 263 9081 and talk to the experts.